I approached Gillian’s today requesting an engagement ring resizing without any personal referrals with the Jeweller other than reading all of the positive testimonies and Google reviews. After a brief call over the phone we agreed to meet San in store. I was extremely impressed with San’s knowledge, and could tell she had a wealth of experience. She is so kind and trustworthy and instantly put our minds at ease - you are definitely in safe hands with San! Thank you again for providing such a quality and efficient service. We will be back again soon 😁
Thérése Rose Harkin
I have been a customer at Gillians Jewellery for 40 years.
San the Manager is an excellent retailer - communicates well, lateral thinking to solve problems, good follow through, cares how the customer feels.
I have been a customer of Gillian's Jewellery Australia for over a decade.
They are the most professional, honest and sincere jewellers I have ever come across. Their watchmaker is faultless and in store they have a wide selection of stunning jewellery pieces.
I highly recommend this jewellery store, they are one of the best in Melbourne. A visit is a must.
Gillians is an outstanding retailer. I have a management background in retail (Vic/Tas State Manager Mitre 10 group & GM Victorian Authorised Newsagents Association). I rate them highly on customer service, range and price. I have been a customer for 40 years. The current Manager San is excellent with very good skills in jewellery design.
Our trusted family jeweller. San is creative and caring when she restores my older jewellery. I always have success shopping here, great range and expert advice. Highly recommend San and her team.
What a wonderful shopping experience at Gillian's. Could not be happier! Customer service is outstanding and quality next to none! Thank you.
San did a phenomenal job helping me out.
I called multiple jewellers and San was the only one to pick up my call on Saturday.
She also came back to her jewellery shop to give my my engagement ring on a Sunday (even though she wasn't open).
San was also one of the only jewellers to be able to turn around my engagement band in 2 weeks during covid.
I love going to Gillians,the jewellery is lovely and San and Dee give courteous expert help .Norhing is too much trouble. I would tecommend them to anyone . I have had many pieces of jewellery repaired and have been so happy to be able to feel that i can completely trust them to do a fantastic job .i look forward to continuing to go there as they move forward to a new shop There is always a steady flow of regular loyal customers Fiona
I discovered this little gem of a jewellery store when visiting my hairdresser and what a find, the staff were so welcoming and friendly, I was lucky enough to be served by the proprietor San Cheng, I brought a beautiful south sea pendant which needed another clasp to fit my chain, well nothing was too much trouble, she changed it for an even better clasp with no extra cost. Needless to say I will be going back and recommend this gem to my friends. Do yourself a favour and visit them soon, they are having a brilliant sale, run don’t walk!
I've been a customer of Gillian's Jewellery for almost 20 years so when my wedding rings needed to be restored, I entrusted them to San. She took the time to discuss the remodelling with me and I really appreciated her advice. I'm so happy with San's design and the workmanship - my new rings look amazing!
Google rating score: 4.9 of 5, based on 114 reviews.